- Too good to be true? To get a full list of what we cover please download a copy of the masterlist. And if what you wanted isn't there, shoot us an email and I will let you know if it can be covered.
- How fast do you deliver?Standard turnaround time given that our team members are global can take up to 24 hours but if you send it your evening there is a chance you get it in as short as 2 hours.
- Will my site be safe from messing up?It is our utmost priority to make sure that your site will be up and running. However there are fixes that can cause some messing up first before it gets fixed, so we always keep a backup copy of your site to ensure that your website can be reverted to its original state if anything breaks.
- Really Unlimited?You can email us as much tasks as you want and we will go through them as quickly as we can ensuring the quality as well. In order for us to scale our business we have to keep tasks to 30-45 min tasks that is why we do not do Website mockups or Logos which takes a much longer process.
- What kinds of graphics do you design?It depends on what you actually need. This is what I'm sure we do not do... we do not do logos, website mockups and ebook layouting. Why? Because in order for us to service more tasks for more people we need to stick to those that are clear cut design projects. Like social media graphics, website banners, cover images, stickers, tshirt design, and more... Download the scope to get the masterlist.
- How many revisions can I get?You can make unlimited requests. For example you want a banner ad and we can revise it for you until you are completely happy with it. Each revision is a request.
- How soon can I get the first draft?We always aim to send you the first draft within 24 hours.
- Can I have you do graphics for my own clients too? Yes . As long as the email is coming from the authorized email connected to your account we can do it for you.
- Do I get a copy of the source file? Oh Yes! We do provide you the source file if you request for it. We are not the type of people who want to "hostage" their clients. We want you to stay because you love working with us and not because you have no choice.
WP + Design
- How many sites can I enroll?For this plan you can enroll 2 sites.